No Refunds
All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. You may contact us within 45 days from the purchase date if you wish to exchange your purchase for a product of equal or lesser value. If you choose to exchange your purchase for an item of lesser value, there will be no refund for the difference in price.
Returns & Exchanges
Online purchases made through WORDSBYEZEKIEL.COM are valid for exchange within 45 days of order being received. Items must be returned unwashed, unworn, undamaged and with tags attached. If customer receives defective product Wordsbyezekiel will replace item after defective item is returned. There will be NO exchanges or returns for items that are on sale.
Returns By Mail
Securely pack your merchandise (you may also use the original package if possible). Print Return/Exchange Form and Place Inside package with Item
Customer will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received damaged, defective, or wrong item(s). With receipt of Damaged Item we can reimburse Customer for the shipping costs of our generated shipping label via credit card used to make purchase (dollar amount up to $5.00 for Domestic and up to $25,00 for International.
Mail your online returns to the following address:
WorldsbyEzekiel | Fulfillment Center
2492 Walnut Ave Suite #120
Tustin CA 92780